• Does the extension also work in incognito windows?

  The setting below is required for Myndr to work properly! No. On a Chromebook or a Windows laptop, it isn't possible to centrally enable an extension by default in incognito or InPrivate windows. That canSome readers

• The extension is gone? I no longer see the Myndr icon.

  Sometimes the Chrome browser suddenly turns on the “Extensions Toolbar”, which hides extensions. You will then see a puzzle-piece icon. If you click on it, the list of extensions appears with pins next to them. Click the pin next to theSome readers

• How do I prevent students from installing extensions themselves?

  The setting below is required for Myndr to work properly! There are around 190,000 extensions in the Google Chrome Web Store, and the number in the Edge Add-ons Store is steadily growing too. Alongside very useful, fun and beautifulFew readers

• Recommended batteries

  Please note! It has recently become clear that, depending on the location where the Myndr Switch is used, lithium AA batteries deliver much better performance. We recommend using only lithium AA batteries in MyndrFew readers

• Can Myndr also filter other extensions?

  The Myndr plugin cannot always filter other extensions effectively. But that is not the only reason why you'd better not just let students install extensions. Inform yourself about the risks and think carefully about whetherFew readers

• Why does my Myndr Switch beep?

  Sometimes the Myndr Switch makes beeping sounds. What do those beeps actually mean? Myndr Switch delivered after July 2023 Below is an overview of what the different tone combinations mean: Sound Meaning Action Rising "jingle" TheFew readers

• Everything is blocked while the switch is "open"

  If the internet is not working properly or keeps getting interrupted, the plugin can get confused. This will sort itself out once the internet is working properly again. So start there. Check whether the internet connection is really OK. If it isn'tFew readers

• How does the control panel work?

  As soon as you order the Myndr Switches, your organisation automatically gets access to the Myndr control panel. (The dashboard for the professional environment). The welcome letter explains how to activate that access. The control panelFew readers

• The light is not on

  The Myndr Switch has no light. It does have 5 small round windows that might look like lights. However, these never light up. Behind the windows, a white or black panel slides depending on the mode the switchFew readers

• Is the software kept up to date automatically?

  The Myndr Wi-Fi checks twice a day whether new filter rules are available. So when a website is added to the filter list, it never takes longer than half a day before your Myndr Wi-Fi knows about it too.Few readers

• How do I replace the batteries?

  Please note! We advise using only lithium AA batteries in Myndr Switches. Read more here The Myndr Switch runs on 2 AA batteries (LR6). In the dashboard you can see at any time how full the batteries still are. When theFew readers

• How long do the batteries last?

  Alkaline batteries last about 1 year, depending on use of course. Lithium batteries are expected to last up to 4 times longer. We recommend lithium, because the switch works more reliably with it. You can see theFew readers

• How do I reset the Myndr Switch?

  To reset the Myndr Switch, proceed as follows: 1. Remove the batteries Slide the Myndr Switch upwards off the mounting plate. Take both batteries out of the switch. 2. Do something else for a while (at least 1 minute!)Few readers

• Does the plugin use a cache?

  Yes. Because most internet use in the classroom usually revolves around a limited number of frequently visited websites, it is useful and slightly faster to remember some information about them within the plugin. You can clear that cache in the followingFew readers

• Service area

  Myndr is available and supported in the Netherlands. The Myndr Switch uses T-Mobile's IoT network. You can check whether your location has good IoT coverage on T-Mobile's IoT coverage map. Use of theFew readers

• The Myndr Switch doesn't do anything when I turn it

  If turning the switch doesn't have the desired effect, check the following: Is the school's Myndr plan still valid? If there is no valid plan, the selected mode will have no effect on the students'Few readers

• Can I set the modes myself?

  Yes, you can set the modes. Your organisation decides who can set the modes. If you want to change the modes, contact the person within your organisation who ordered the Myndr Switch(es). They can create an account for youFew readers

• The Chromebook filters incorrectly

  The extension on the Chromebook is linked to the student's account. If the student changes class or if the wrong class code has been entered, the Chromebook does not filter correctly. Check whether the Chromebook is set up correctly.Few readers