Re-linking student accounts via the Myndr extension

If you notice that not all of your students can access what you have set with the Myndr Switch, you can usually fix this by re-linking those student accounts via the Myndr extension.
If you use Myndr via Basispoort, those students may need to sign in (again) to their learning portal.
After re-linking, they are connected to your Myndr Switch again.

Have them take the following steps:

1. Click the puzzle piece at the top of the browser.
2. Click the three dots to the right of the Myndr extension
3. Click "Troubleshoot"
4. Click "Re-link"

If you still have problems after this with students who are not linked to your Myndr Switch, please contact us.

Updated on: 03/11/2026